Windsor's specialty vape shop — 19+ only, ID required on pickup.
Privacy Policy
- Welcome to Reach Vapes (reachvapes.ca). By accessing this site or purchasing products from Reach Vapes, you agree to these Terms & Conditions. Age Restriction – 19+ Only All products sold are intended strictly for adults of legal age in Ontario (19+). You must be at least 19 years of age to browse or purchase from this site. Valid government-issued photo ID is required, including on local pickup orders. Pickup orders must be collected by the purchaser, and the name on the order must match the ID presented. Reach Vapes reserves the right to refuse sale or cancel any order if age verification cannot be confirmed, or if the customer appears underage or intoxicated. Product Information All prices are in Canadian dollars (CAD). Product images are illustrative and may differ slightly from the actual product. We make every effort to describe products accurately, but we do not guarantee that descriptions, pricing, or availability are free of errors. Health Warning Nicotine is addictive. Vaping products contain nicotine, which is a highly addictive substance. These products are not intended as smoking cessation aids. Consult your health care professional before use. Keep all products out of reach of children and pets. General These terms are governed by the laws of the Province of Ontario. We may update these terms at any time; continued use of the site after changes constitutes acceptance. Questions? Contact us at the store. Reach Vapes, 400 Tecumseh Rd W, Windsor, ON N8X 1G5, +1 226-246-5888.
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Last updated: October 7, 2026
Reach Vapes ("we", "our", "us") operates the online store at reachvapes.ca. This Privacy Policy explains what personal information we collect, how we use it, and your choices.
1. Information We Collect
- Contact form: When you send us a message through our contact form, we collect your name, email address, phone number (if provided), and the contents of your message.
- Orders: When you place an order, we collect your name, email address, phone number, and the order details needed for fulfillment. Because we sell age-restricted products, we also verify that you are 19 years of age or older, and we require valid government-issued photo ID, including on local pickup orders.
- Automatically collected information: We may automatically collect basic technical information such as your IP address, browser type, and pages visited, to operate and improve our website.
2. How We Use Your Information
We use your information to:
- Process, confirm, and fulfill your orders, including preparing local pickup orders at our Windsor store.
- Respond to your questions and provide customer support.
- Verify age eligibility as required by Ontario law.
- Improve our website, products, and services.
3. Sharing Your Information
We never sell, rent, or trade your personal information to third parties. We share it only as needed to run our store (for example, with payment processors to complete your purchase) or when required by law.
4. Data Retention
We keep your information only as long as necessary for the purposes described above and to meet legal and tax obligations.
5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.
6. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Email: reachvapesinc@gmail.com
Phone: +1 226-246-5888
Address: Reach Vapes, 400 Tecumseh Rd W, Windsor, ON N8X 1J4
Display prices in:CAD
